Sustainability themes

Personal customer service is our key to customer satisfaction. We monitor customer satisfaction and listen to our customers regularly. We continuously strive to support our employees’ holistic wellbeing, and we enable them to continually develop their skills.
 

Banks play a key role in mitigating climate change and supporting the green transition. We are striving to address the challenges brought about by climate change by offering financing solutions that support sustainable operations and by taking ESG risks into account in our operations and financing decisions.

Ethics, responsibility and transparency are the cornerstones of good governance. They guide our operations, ensuring that both financial and societal perspectives are considered in decision-making. OmaSp’s values and Code of Conduct, along with our governance practices and guidelines, create the framework for appropriate procedures and behaviour in our daily work.