Personal service provides a competitive advantage and profitable growth
Oma Savings Bank Plc (OmaSp) is a solvent and profitable Finnish bank. About 600 professionals provide nationwide services through OmaSp’s 48 branch offices and digital service channels to over 200,000 private and corporate customers.
OmaSp’s goal is to provide the most personal banking experience in Finland by offering expert support to customers at every stage of their lives and throughout the entire life cycle of their businesses. We focus on customers for whom personalised service creates the most value. This is our competitive advantage, which is already reflected in our high customer satisfaction and strong Net Promoter Score results.
Our growth strategy is based on increasingly diverse income streams. Our deep customer insight enables us to supply our customers with products and services that increase our income from fees while strengthening customer relationships with households and with growing businesses.
We are simultaneously making our banking operations more efficient by standardising our operating models, leveraging data and technology, and improving productivity across the organisation – all without ever compromising on personal service.
We are pursuing controlled growth, we maintain strong capital adequacy, and we return excess capital to shareholders in a predictable manner. This allows us to build sustainable profitability along with a strong dividend capacity and competitive return on equity.

Service accessibility

Ability to grow and operate efficiently

The bank's business profile is stable





