Personal ID document for matters related to the online services and lending
In the case of strong electronic authentication and in matters concerning lending, you can identify yourself using the following documents:
- a personal ID card issued by an official of an EU or EEA member state, Switzerland or San Marino
- a foreigner’s identity card or an identity card for a minor issued by a Finnish police official
- a passport issued by an official of an EEA member state, Switzerland or San Marino
- a passport, diplomatic passport or a service passport that is valid and approved as a travel document issued by another foreign official.
Verification of identity in other banking matters
The customer can be verified by a driver's licence issued after 1 October 1990 in following cashier services:
- cash withdrawals and deposits
- bank transfers
- cash settlements
All other banking transactions, such as opening a customer relationship, granting online banking credentials or entering into contracts, require the presentation of a valid passport or an identity card issued by the police.




